Last updated: 4th September 2026
Business name: BH Combat ltd trading as Primos
Website: https://primos.uk
Contact email: privacy@primos.uk

Who we are

We are BH Combat ltd, trading as Primos (“we”, “us”, “our”). We are responsible for the personal information we collect through our website and services.

If you have a question about this policy or how we handle your information, contact us at privacy@primos.uk.

Information we collect

Depending on how you use our website or contact us, we may collect:

• Your name, email address, telephone number, and the contents of messages you send us

• Information you provide when booking, enquiring, subscribing, or interacting with us

• Calendar or appointment information where you use a Teamup calendar made available by us

• Technical information, such as your IP address, browser type, device, pages visited, approximate location, and how you use our website

• Information you provide or make available when you interact with our Instagram or Facebook pages

How we use information

We use personal information to:

• Respond to enquiries and provide requested services

• Manage bookings, appointments, events, or calendars

• Administer our website, business, and customer communications

• Improve our website, services, and user experience

• Keep records, protect our business, and meet legal or regulatory obligations

• Send marketing communications where you have agreed to receive them, or where otherwise permitted by law

We only use your information where we have a lawful basis to do so, including to perform a contract, respond to your request, comply with a legal obligation, pursue our legitimate interests, or where you have given consent.

Our service providers

We use trusted third-party providers to operate our website and services. These providers process information only as needed to provide their services and under their own privacy terms.

• Squarespace hosts and supports our website, including forms and website functionality.

• PostHog helps us understand how visitors use our website, such as pages viewed and interactions. We use this information to improve website performance and user experience.

• Teamup provides calendar functionality and may process calendar event details, including dates, times, locations, descriptions, and participant information where entered.

• Google Workspace provides our business email, documents, and related collaboration tools.

• Meta/Instagram provides our social-media presence and may collect information when you interact with our Instagram or Facebook content, messages, adverts, or links.

PostHog generally acts as a processor on behalf of its customers, while the customer remains responsible as controller for applicable data-protection purposes. Teamup also offers a data-processing agreement describing how it processes personal data on a customer’s behalf.

Cookies and analytics

Our website may use cookies and similar technologies. Some cookies are necessary for the website to work. Others, including analytics cookies used by PostHog, help us understand website usage and improve our services.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can change or withdraw your cookie preferences at any time using the cookie preferences on the bottom of the website. The ICO states that visitors must be told about cookies and, for non-essential cookies, their agreement is required.

Sharing your information

We do not sell your personal information.

We may share information with our service providers listed above, professional advisers, regulators, insurers, law-enforcement bodies, or other parties where this is necessary to provide our services, protect our rights, comply with the law, or deal with a business restructuring or sale.

Some providers may process information outside the UK. Where this happens, we will take appropriate steps to ensure your information receives the protection required by applicable data-protection law.

How long we keep it

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, respond to enquiries, maintain business records, resolve disputes, and meet legal obligations.

We may keep information for longer where required by law or where it is necessary to establish, exercise, or defend legal claims.

Your rights

Under UK data-protection law, you may have the right to:

• Ask for access to your personal information

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your information in certain circumstances

• Ask us to restrict or object to certain processing

• Ask for your information to be transferred to another organisation where applicable

• Withdraw consent at any time where we rely on consent

To exercise any of these rights, email us at privacy@primos.uk

Social media

If you contact or interact with us through Instagram, Facebook, or other Meta services, Meta may process your information under its own privacy policy. Please avoid sending sensitive personal information through social-media messaging unless necessary.

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be published on this page, with the “last updated” date shown at the top.